• Company
  • About us
  • Innovation story
  • Locations
  • Job offers
• Products
  • vision
  • register
  • colour
• Print processes
  • Flexo printing
  • Gravure
  • Web offset printing
  • Sheet fed printing
• Service
  • Customer service
  • Technical field service
  • Training
  • Spare parts, repairs and special equipment
• Downloads
  • Brochures

Customer service

Qualified contact people for technical support and assistance over the phone.

eltromat customer service features qualified and experienced contact people for technical support and customer assistance by telephone.

Several Technicians are available from 8.00 h to 18.00 h (CET). For systems fitted with a remote service module we can offer remote diagnosis and solution via high speed online connection.

Furthermore, we have the possibility to simulate problems within the eltromat service depts., on custom built simulation equipment. Spare part orders are also processed by customer service ensuring a rapid and reliable reaction to all of your service requirements.

Attainablility of the service department

You can reach our service staff at eltromat GmbH in Leopoldshoehe and Zwenkau from Monday until Friday from 8.00 h to 18.00 h (CET). Our international eltromat subsidiaries can also be reached using the contact details shown here.